Q1. Why should I consider REFRESH compared to alternatives?
A1. REFRESH uniquely combines three ultra-high-performance components into one: anti-viral action, anti-bacterial action and deep cleaning agents, whilst being eco- and wallet-friendly!
Q2. Where can I use REFRESH?
A2. REFRESH is safe to use on all interior surfaces.
Q3. Can REFRESH be diluted?
A3. REFRESH has been formulated to be ready-to-use and should not be diluted as it will reduce the efficacy of the anti-viral and anti-bacterial actions.
Q4. Do I need to remove any previously applied products before applying REFRESH?
A4. REFRESH can be used straight away with no need to remove or apply other products beforehand.
Q5. Can I try REFRESH before buying?
A5. Yes you can purchase a 100ml sample sized version of the product to test it out, alternatively we welcome you to visit our store to try out and receive advice on any products you are interested in.
Q6. How quickly can you deliver REFRESH?
A6. We aim to dispatch all orders as quickly as possible, which in the majority of cases is the same day! Please see the relevant sections of our Shipping Policy for further information.
Q7. Can I return REFRESH if it arrives damaged?
A7. We aim to resolve all issues fairly, fully and as quickly as possible, which includes the rare case of orders genuinely damaged or lost in transit. Please see the Damage and Loss sections of our Terms & Conditions for further information.
Q8. Do you provide a guarantee for REFRESH?
A8. We have developed all mile deep products to meet and exceed all required safety and quality standards and we therefore provide assurances that exceed your Statutory Rights. Please see the Faults and Returns sections of our Terms & Conditions for further information.