Q1. Why should I consider SNOW compared to alternatives?
A1. SNOW is both highly concentrated and pH Neutral, making it safe to use on all exterior surfaces, whilst being eco- and wallet-friendly!
Q2. Where can I use SNOW?
A2. SNOW is safe to use on all exterior surfaces including Paint Protection Film (PFF), vinyl wrap and matte finishes.
Q3. Can SNOW be diluted?
A3. SNOW has been formulated to require dilution and to ensure that a little goes a long way!
Q4. Do I need a pressure washer to apply SNOW?
A4. Yes, a Pressure Washer and Snow Foam Lance/Cannon is required to correctly apply SNOW to your vehicle.
Q5. Do I need to remove any previously applied products before using SNOW?
A5. SNOW can be used straight away with no need to remove or apply other products beforehand. Prior use of a high-quality Pre-Wash (e.g., mile deep RELEASE) will aid in the removal of heavier soiling.
Q6. Can I try SNOW before buying?
A6. Yes you can purchase a 100ml sample sized version of the product to test it out, alternatively we welcome you to visit our store to try out and receive advice on any products you are interested in.
Q7. How quickly can you deliver SNOW?
A7. We aim to dispatch all orders as quickly as possible, which in the majority of cases is the same day! Please see the relevant sections of our Shipping Policy for further information.
Q8. Can I return SNOW if it arrives damaged?
A8. We aim to resolve all issues fairly, fully and as quickly as possible, which includes the rare case of orders genuinely damaged or lost in transit. Please see the Damage and Loss sections of our Terms & Conditions for further information.
Q9. Do you provide a guarantee for SNOW?
A9. We have developed all mile deep products to meet and exceed all required safety and quality standards and we therefore provide assurances that exceed your Statutory Rights. Please see the Faults and Returns sections of our Terms & Conditions for further information.