After use, ensure that any excess product is removed.

Store in a clean, dry and ideally sealed location to avoid contamination (e.g. from airborne dust particles).

Ensure the area to be dressed has
been thoroughly washed and dried.

Apply product to the desired
surface of the applicator.

Use gentle pressure to wipe it
onto the surface.

Reapply as required.

Q1. Where can I use DIRECT? 

A2. DIRECT can be used with all liquid and gel-based dressings. 

Q2. How should I clean DIRECT? 

A2. For longer-term storage or when switching products after use, thoroughly clean with detergent all surfaces to remove product, then rinse thoroughly with fresh, clean water, alternatively you can machine wash at low temperatures using liquid detergent with no additional fabric conditioners, always allow to fully air dry. 

Q3. Can I try DIRECT before buying? 

A3. We welcome you to visit our store  to try out and receive advice on any products you are interested in. 

Q4. How quickly can you deliver DIRECT? 

A4. We aim to dispatch all orders as quickly as possible, which in the majority of cases is the same day! Please see the relevant sections of our Shipping Policy for further information. 

Q5. Can I return DIRECT if it arrives damaged? 

A5. We aim to resolve all issues fairly, fully and as quickly as possible, which includes the rare case of orders genuinely damaged or lost in transit. Please see the Damage and Loss sections of our Terms & Conditions for further information. 

Q6. Do you provide a guarantee for DIRECT? 

A6. We have developed all mile deep products to meet and exceed all required safety and quality standards and we therefore provide assurances that exceed your Statutory Rights. Please see the Faults and Returns sections of our Terms & Conditions for further information