Q1. Why should I consider BLACK
compared to alternatives?
A1. BLACK creates a protective
layer that provides UV protection whilst greatly enhancing the look of external
surfaces, as well as being eco and wallet-friendly!
Q2. Where can I use BLACK?
A2. BLACK is safe to use on exterior
plastic surfaces and tyre walls. It should not be used on tyre treads.
Q3. Can I dilute BLACK?
A3. BLACK has been formulated to
be ready-to-use and must not be diluted as it is hydrophobic and will not mix with water. It is important to ensure that all surfaces are thoroughly dried
before application.
Q4. Do I need to remove any previously
applied products before applying BLACK?
A4. BLACK can be used on top of
other coatings, but is best applied to surfaces that are free from
contamination. It is important to ensure all surfaces are thoroughly cleaned and free from wax and grease before application, as it adheres best to a clean surface.
Q5. Can I try BLACK before buying?
A5. Yes you can purchase a 100ml sample sized version of the product to test it out, alternatively we welcome you to visit our store to try out and receive advice on any products you are interested in.
Q6. How quickly can you deliver BLACK?
A6. We aim to dispatch all orders as quickly as possible, which in the majority of cases is the same day! Please see the relevant sections of our Shipping Policy for further information.
Q7. Can I return BLACK if it
arrives damaged?
A7. We aim to resolve all issues fairly, fully and as quickly as possible, which includes the rare case of orders genuinely damaged or lost in transit. Please see the Damage and Loss sections of our Terms & Conditions for further information.
Q8. Do you provide a guarantee for
BLACK?
A8.We have developed all mile deep products to meet and exceed all required safety and quality standards and we therefore provide assurances that exceed your Statutory Rights. Please see the Faults and Returns sections of our Terms & Conditions for further information.