Q1. Which products can I use CARESS with?
A1. CARESS is safe to use on all exterior surfaces including Paint Protection Film (PFF), vinyl wrap and matte finishes.
Q2. What is the best way to clean CARESS?
A2. We recommend that you follow our Care instructions and rinse CARESS after use, machine wash and allow to thoroughly dry before storing, ideally in sealed container.
Q3. Can I try CARESS before buying?
A3. We welcome you to visit our store to try out and receive advice on any products you are interested in
Q4. Is there a discount for purchasing more than one CARESS?
A4. CARESS already represents incredible value; however, we appreciate the benefits of using more than one mitt during washes (e.g., for upper bodywork, lower bodywork and wheels) and therefore provide multi-buy discounts.
Q5. How quickly do you deliver CARESS?
A5. We aim to dispatch all orders as quickly as possible, which in the majority of cases is the same day! Please see the relevant sections of our Shipping Policy for further information.
Q6. Can I return CARESS if it arrives damaged?
A6. We aim to resolve all issues fairly, fully and as quickly as possible, which includes the rare case of orders genuinely damaged or lost in transit. Please see the Damage and Loss sections of our Terms & Conditions for further information.
Q7. Do you provide a guarantee for CARESS?
A7. We have developed all mile deep products to meet and exceed all required safety and quality standards and we therefore provide assurances that exceed your Statutory Rights. Please see the Faults and Returns sections of our Terms & Conditions for further information.